(solved)1)Service line partitioning, such as express check out lines vs. regular check out lines, is an example of the following strategy: Managing demand….. . . . .

1)Service line partitioning, such as express check out lines vs. regular check out lines, is an example of the following strategy:a.Managing demand.b.Chasing capacity.c.Overbooking.d.Chasing demand.2)Assume that the developer of a shopping mall plans for a fixed amount of parking spaces. This is an example of the following strategy: a.Level capacityb.Chasing demandc.Managing demandd.Workshift scheduling3)A good overbooking strategy shoulda.Minimize the expected opportunity cost of idle service capacity.b. Balance the expected opportunity cost of idle service capacity and expected cost of turning away customers who have reservations.c.Minimize the expected cost of turning away reservations.d.None of the above; services should try to avoid overbooking.4)Eagle Airlines has reviewed the boarding history for one of its routes and calculated the probability of specific numbers of no-shows. The cost for flying an unoccupied seat is estimated at $175, and the cost of having to turn an overbooked customer away is estimated at $250. Use the following table for the next two questions.ProbabilityNumber of reservations overbookedNo Shows0123400.160250500750100010.25175025050075020.24350175025050030.19525350175025040.167005253501750               XXX339.5232.5231.75333515The values in the bottom row (row XXX) represent:a.Expected revenue.b.Expected profit.c.Expected loss.d.Expected cash flow.

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Answer to 1)Service line partitioning, such as express check out lines vs. regular check out lines, is an example of the following strategy: Managing demand…. . . .

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