An Adelaide company, Jarvis and Co, have been manufacturing brass fittings for plumbing since the early 1950s. In 1999, with the Y2K bug approaching, they commissioned an Adelaide software company to develop a stock tracking and management package, which they have been using since. The software runs on a central server located in the main office, with dedicated client computers located in the warehouse, offices of key management staff, and on the factory floor. Backups are managed through four tapes which are kept on site.
Although it still works, the software was designed to run on a now obsolete operating system (OS/2) and over the next 20+ years it has become increasingly difficult to maintain. The company that originally developed the software has closed down; programmers with experience in the operating system are in very short supply; the operating system itself is no longer supported; and hardware capable of running the system is only available on the second hand market.
Accordingly, they have acknowledged that they need to purchase a new system. But before proceeding, they are looking for recommendations on four key questions:
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